Welcome to digiproo.shop!
Since https://digiproo.shop/ offers non-tangible, irrevocable digital goods, we do not issue refunds once the order is completed and the product download has been made available or delivered via email.
The nature of digital media means that once you have downloaded a product, there is no practical way to “return” it. Therefore, all payments on this website are non-refundable, and any refund requests or disputes will be rejected without further communication.
As a customer, you are responsible for understanding this policy before purchasing any item from our site. There will be no refund if the product or service is downloadable or usable online, and our system records indicate that the product has been accessed, downloaded, or used.
We stand behind our products and value your satisfaction. However, because our products are digital goods delivered via internet download, we generally do not offer refunds. That said, we recognize that exceptional circumstances may arise due to the nature of the product.
If you experience any issues while downloading or unzipping your product, please notify us within 24 hours of purchase. Failure to contact us within this period will be considered as a successful download with no further right to refund or redress.
In case you are unable to unzip or access your files, contact us immediately and we will assist you or provide an alternative download link.
If you have any questions or face any issues, please reach out to our support team at:
Email: keepcreativestudioo@gmail.com
We aim to resolve all issues promptly and ensure you get full access to your purchase.